The Dr Kevin Lentin Brand (the “Business”) respects the privacy concerns of all users (whether as guests or Clients) to its website (www.drkevinlentin.life ), all associated landing pages, all social media channels, and all related products and services provided throughout (the “Site”). The Business thus provides the privacy statement below to explain what information is gathered during a visit to the Site and how the information may be used.
This Website and Related Social Media Sites: When accessing the www.drkevinlentin.life website or any other social media sites, landing pages or other digital efforts related to the Business, we will learn certain information about you during your visit, both automatically and through voluntary actions you may take. This Policy applies to information we collect on the website as well as via email, social media, whatsapp, text, or any other electronic messages between you and the Business.
Use of Information: As a general business policy, no personally identifiable information such as your name or email address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Business’s internet servers. Information such as the type of browser being used, its operating system and your IP address is gathered in order to enhance your online experience.
The Site’s various mailing lists, downloads, special offers, contests, registration and sign-up forms, pop ups and online surveys may request that you give us contact information such as your name, telephone number or email address, demographic information such as your age and gender, and personal preferences such as your preferred software and interests. Information submitted at the time of submission will be used by the Business only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the content of the Site.
The Business may also share such information with our third party representatives, associates, affiliates and any other promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about the Dr Kevin Lentin Brand, plans, services and products. You may always opt-out of receiving future mailings as provided below. The Business does not store any credit card information it may receive with regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user for the due performance of our obligations to you.
The Business may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Business’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.
The Business may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Cookies and Pixels: Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of your visits, the pages viewed, time spent on our website, your IP address, and the websites visited immediately before and immediately after our own.
A cookie is a very small text document which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
The Dr Kevin Lentin Brand also reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow our social media platforms to track visitors to our website so as to tailor our marketing efforts for users while visiting any of our sites. The Business reserves the right to use these pixels in compliance with the policies of the various social media channels.
They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
IP Addresses: IP addresses are used by your computer every time you are connected to the internet. Your IP address is a number used by computers on the network to identify your computer. IP address are automatically collected by our web server as part of demographic and profile data known as “traffic data”, so that data (such as the web pages you request) can be sent to you.
External Links: www.drkevinlentin.life may contain links to external websites, plug-ins, applications, landing pages, affiliate sites and/or social media sites. By clicking on those links or enabling those connections, you may allow third parties to collect or share data about you. The Dr Kevin Lentin Brand cannot guarantee the accuracy of the information found at any linked site, nor do we control third party sites. We are not responsible for their privacy statements, nor can we control their privacy policies or any other third party applications or integrations.
It is hereby acknowledged and agreed by you that links to or from any external sites not owned or controlled by the Business do not automatically constitute an endorsement by the Dr Kevin Lentin Brand or any of its agents, representatives, affiliates or employees.
Malware/Spyware/Viruses: Neither the Dr Kevin Lentin Brand nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Chat Areas, Groups and Membership Zones: Guests of the Site are solely responsible for the content of messages they post on any of the Business’s forums, whether on this website or on social media channels. Users should be aware that when they voluntarily disclose personal information (eg. user name, email address) within such chat rooms, bulletin boards or online groups areas (eg. Facebook Groups), that that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.
How We Protect Your Information and Secure Information Transmissions: We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication and, for this reason, we request that you do not send private information to us by email. Doing so is allowed, however, but you do so at your own risk.
Secure Sockets Layer: Some of the information you may enter on our website and/or our related social media sites may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit or Debit Card information, or any other sensitive information, should not be transmitted via email.
Site Measurement: The Dr Kevin Lentin Brand may use software programs to create summary statistics which are used for such purposes as measuring the number of visitors to the different sections of our sites, what information is of most and least interest, determining technical design specifications and identifying system performance or problem areas.
For site security purposes, and to ensure that this service remains available to all users, the Business may also use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, and/or otherwise cause damage.
Why We Collect Your Information: Fundamentally, the Dr Kevin Lentin Brand collects your information to record and support your participation in the activities you select. If you register to download a book or other resource, sign up for our newsletter and/or purchase a product from us, we collect your information.
We use personal information for the purposes of administering our business activities, providing customer service and making available any other products and/or services to our clients and prospective clients. As a visitor to this website, any landing pages and/or our social media sites, you can engage in most activities without providing any personal information. If you opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Business or affiliated third parties on this website and/or any related social media sites, we will enrol you to receive our free email newsletter if you consent to it. It is only when you seek to download resources, communicate directly and/or register for services that you are required to provide information.
Choice/Opt-Out: The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any email list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Business which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please email us at coach@DrKevinLentin.life , include a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
No information you provide to us will be sold or otherwise transferred to unaffiliated third parties without the prior approval of the user at the time of collection. We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
How Your Personally Identifiable Information Is Protected: Security for all personally identifiable information is extremely important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. We also protect your personally identifiable information offline. Only employees and associate partners who need the information to perform a specific job (for example, customer service or digital business managers) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure environment, and we regularly review all such measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the Dr Kevin Lentin Brand cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Business, you accept that you do so at your own risk.
The Type of Information We Collect About You: In the course of administering and maintaining our website, landing pages and any social media channels relating to the Dr Kevin Lentin Brand, we may collect and process the following data about you:
· Client Data - including any data relating to purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number or other contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
· User Data - including data about how you use our website, landing pages and/or social media sites or any other online services, together with any data that you post for publication on our sites or through other online services. We process this data to operate our website and related sides, to ensure relevant content is provided to you, to enable administration and publication of our website, to ensure the security of our website, to maintain back-ups of our website and/or databases and any other online services and business. Our lawful ground for this processing is our legitimate interests which in this case is to enable us to appropriately administer our website and our business.
· Technical Data - data about your use of our website, landing pages and/or social media sites or any other online services includes your IP address, state or country from which you accessed our sites or email communications, time zone settings, details about your browser and the number you use our website, your login data, page views and navigation paths, length of visits to pages on our website and other technology on the devices you use to access our website. The source of this data is from any analytics tracking system we may have in place at any time. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant content and advertisements, and to understand the efficacy of our advertising. Our lawful ground for this processing is our legitimate interests which in this case is to enable us to properly manage our sites and our business as we purposefully strive to grow our business by introducing marketing strategy decisions with the information garnered.
· Marketing Data – including data about your communication preferences in relation to receiving marketing information from ourselves and any third party affiliates. We process this data to enable you to partake in our promotions such as free giveaways and competitions, to deliver relevant content and advertisements to you, and to measure and understand the efficacy of our advertising. Our lawful ground for this processing is our legitimate interests, which in this case are to monitor how our clients make use of our products and services, to develop our products and services, to create new marketing strategies, and to grow our business.
· Communication Data - including any communication you send to us, whether through the contact form on our website, through email correspondence, text, social media messaging, social media posting or any other communication that you share with us or send to us. We process this data for the purposes of communicating with you, for record keeping, and for the establishment, pursuance and/or defence of legal claims. Our lawful ground for this processing is our legitimate interests, which in this case are to reply to communications sent to us, to keep records, and to establish, pursue and/or defend legal claims.
We may use Client Data, User Data, Technical Data and Marketing Data to deliver relevant website content and announcements to you (including but not limited to Facebook adverts) and to measure and/or understand the efficacy of the announcements and advertising we present to you. Our lawful ground for this processing is legitimate interests which in this case is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent and/or legitimate interests (namely, to grow our business).
Email Information: If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and by telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site. For further information see the email policies below.
Email Policies: We are committed to keeping your email address confidential. We will not lease, rent or sell our mailing lists to third parties, nor will we disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
In compliance with the CAN-SPAM Act, all email communication sent from the Dr Kevin Lentin Brand will clearly state who the email is from and how to contact the sender. In addition, our emails provide users with the opportunity - at any time - to opt out of receiving communications from us and our affiliates by offering the unsubscribe link located at the bottom of each email.
Marketing Communications: Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if:
a) you made a purchase or asked for information from us about our goods or services, or
b) you agreed to receive marketing communications, and in each case you have not opted out of receiving such communications since.
Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time by clicking on the unsubscribe link at the bottom of our emails.
If you opt out of receiving marketing communications, this unsubscribe action does not apply to personal data provided as a result of any other transactions such as purchases, warranty registrations, etc.
Disclosure of Your Information: As a general rule we do not not lease, rent, sell or otherwise transfer any information collected whether automatically or through your voluntary action. However, we may have to share your personal data with the parties as set out below:
· IT and system administration service providers;
· Collection agencies;
· Professionals and advisors to the Dr Kevin Lentin Brand, including our lawyers, bankers, accountants, auditors or insurers; and
· Any government bodies that may require us to report processing activities.
We may disclose your personal information to a third party, our subsidiaries, affiliates, employees with a need to know and/or service providers for the purpose of providing our services to you; or, if necessary, to enforce our terms of service or any other agreement between you and the Business.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Dr Kevin Lentin Brand’s assets and/or business. We may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
International Transfer of Data: We share your personal data within our group of companies which involves transferring your data outside the European Economic Area (EEA). Our Site and various information we collect through all our online channels are operated on servers located in various jurisdictions, including the United States and Canada. When you access or use the Site and/or our services or products, personal information about you may be transferred outside the country in which you are situated to these other locations.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. Because many of our third parties service providers are based outside the European Economic Area (EEA), their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
· We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
· Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
· If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Your Access to and Control Over Your Personally Identifiable Information: At any time, but only once per calendar year or as otherwise required under applicable law, users may contact the Dr Kevin Lentin Brand to review the personally identifiable information that the Business has collected about you. If you discover any errors, please notify us and the information will be corrected. To review the personally identifiable information we have collected about you, please send an email to coach@DrKevinLentin.life with the subject line: “Personal Information Review Request.”
Users may also request that the Business delete a user account(s) or - if you have not established a user account - your email address and any related data at any time. If you wish to delete your user account(s), please email us at coach@DrKevinLentin.life with the words “Delete Account” in the subject line.
If you do not have a user account and wish to delete your email address or other personally identifiable information that you might have provided through your use of the Site or our social media channels, any direct communications via sms, text or whatsapp, any games or online surveys, and/or through any of our services or products, please email us at coach@DrKevinLentin.life with the words “Delete My Information” in the subject line.
You may also choose to confirm that the Business does not use your personal information in certain ways and/or to otherwise “opt out” of certain uses of that personal information, including without limitation:
a) when your personal may to be disclosed to a third party unrelated to the Business and/or parties directly related to providing your Professional-Client Services, and/or
b) when your personal information may be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you.
If you wish to limit your personal data in either such way, or have other questions about how the Business may use your personal data, please contact us at coach@DrKevinLentin.life with the words “Privacy Request” in the subject line.
Visitor’s GDPR Rights: If you are within the European Union (EU), you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
a) You have the right to request access to your data that the Dr Kevin Lentin Brand stores, and the rights to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data, and the right to object to the processing and portability of your data.
b) To the extent that you provided consent to the Business’s processing of your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
c) You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation (GDPR). We require only the information that is reasonably required to enter into a contract with you, and we will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
We will retain any information you choose to provide to us until the earlier of you asking us to delete the information; our decision to cease using our existing data providers; or the Dr Kevin Lentin Brand decides that the value in retaining the data is outweighed by the costs of retaining it.
The California Consumer Privacy Act (CCPA): The CCPA took effect on 01 January 2020, and although the Dr Kevin Lentin Brand doesn’t trade from a California base, we are protecting any Client rights if such Clients are residents of the State of California, USA.
a) The Dr Kevin Lentin Brand has not and will not share your personally identifiable information with third parties for their direct marketing purposes. We expressly do not currently enjoy gross revenues of US $25million per annum; we do not currently buy, sell, receive or share personal information from at least 50,000 consumers, households or devices; nor do we currently make over 50% of our gross annual revenue from selling personal information.
b) A Section of the California Civil Code permits California residents to request from companies conducting business in California a list of third parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes.
c) Per Clause (a) directly above, we will not maintain such a list of third parties.
If you are a resident of California and want additional information confirming how the Business does not share your personally identifiable information with third parties for their express direct marketing purposes, you may contact us at coach@DrKevinLentin.life with the words “California Privacy” in the subject line of your email.
Client Testimonials and Endorsements: In order to remain compliant with the FTC Guidelines concerning the use of testimonials and endorsements in advertising, please be aware of the following:
a) Written copy testimonials that appear on our website, landing pages or any of our associated social media channels are advertised with client confidentiality in mind, thus display only a portion of their name(s) and/or initials.
b) Any client that permits us to display a video testimonial sends us their video testimonial via email submission, whatsapp communication, a social media channel or text message with full permission to display such video testimonial.
c) All testimonials are individual experiences and reflect that person’s own opinions, beliefs and perceptions about whichever product, service or service representative they’re referring to.
d) Individual results will vary, and no testimonials displayed by the Dr Kevin Lentin Brand will necessarily determine the final result for anyone else that purchases our products and/or services.
The Business reserves the right to correct any spelling or grammatical errors on any testimonials received by our clients prior to online publication or sharing via print media; as well as to shorten and/or use excerpts from testimonials for promotion on our sites so as to better suit the general public and message at the time. Neither Dr Kevin Lentin as an individual, nor the Dr Kevin Lentin Brand as a Business, are responsible for any of the opinions, comments or outcomes as may be posted on any of our public sites; nor does this automatically determine that we necessarily share the same opinions, beliefs or perceptions.
To protect against abuse, all testimonials appear after they have been reviewed by Management of the Business, and some comments on social media sites may be deleted if Management deem it necessary in order to retain the educational, empowering and enriching community we aim to share with others.
Intellectual Property Rights: Any and all copyrights, trademarks, patents and/or any other intellectual property rights in and on our website, our social media sites and across all content, material and software located on these sites shall remain the sole property of the Dr Kevin Lentin Brand and/or its licensors. The use of any or all of our trademarks, content, material and intellectual property is forbidden without the express written consent from the Business.
You must not:
· Republish, rent or sell any content or material from our website without prior written consent.
· Redistribute, duplicate, reproduce, copy or otherwise exploit any content or material from our website for any purpose.
Credit and Debit Card Data: All credit and debit card transactions are processed securely – and protected - through PayPal, PayFast or any other affiliated payment gateway that we offer for your convenience. At no point does the Dr Kevin Lentin Brand or its agents, representatives or employees receive your full credit or debit card information; nor do we store it when you make a payment online for our products or services.
Data Security and Retention: We only allow access to your personal data to those employees and affiliate partners who have a business necessity to know such data. They will also only process your personal data on our instruction, and they must keep it confidential.
We only retain your personal data for as long as is necessary to fulfil the purposes for which we collected it, including the purposes of satisfying any legal, accounting, audit and/or reporting requirements. For tax purposes, the law requires us to keep basic information about our clients and customers (including Contact, Identity, Transaction and Financial Data) for a minimum of five years after their last transaction with us.
Aggregate Data: In some circumstances, we may share and publicize aggregate and/or de-identified (anonymized) information shared with third parties and the public. This could be for research or statistical purposes, in which case we may use this information indefinitely without any further notice to you.
Acceptable Use: You agree to use our website, any landing pages and any and all of our associated social media channels only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the sites. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our sites. You must not use our website or our associated social media sites to send unsolicited commercial communications. You must not use the content or material on our website for any marketing-related purpose without our express written consent.
Restricted Access: We may in the future need to restrict access to parts or all of our website or social media channels, and we reserve the full rights to do so. If at any point the Dr Kevin Lentin Brand provides you with a unique username and password for you to access any restricted areas of our website or social media channels, it becomes your responsibility to ensure that your username and password are kept confidential.
Children Age 16 and Under: The Dr Kevin Lentin Brand recognizes the special obligation to protect personally identifiable information obtained from children age 16 and under. AS SUCH, IF YOU ARE 16 YEARS OLD OR YOUNGER, WE REQUEST THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY.
If the Business discovers that a child age sixteen or younger has signed up on the Site or through any of our social media channels, and/or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
If you believe that we might have any information from or about a child under the age of sixteen years, and we aren’t yet aware of it, please contact us direct at coach@DrKevinLentin.life and we will rectify the situation immediately.
Other third party applications or software service providers that we use may encourage parents to go online with their children, for which we cannot be held responsible in any way whatsoever. In that case, here are a few tips to help make a child’s online experience safer:
Disclaimer and Limitation of Liability: The Dr Kevin Lentin Brand makes no representations, warranties or assurances as to the accuracy, currency or wholeness of the content or material contained within this website, any linked sites, landing pages or any associated social media channels.
All the content and materials on this website, any landing pages and our associated social media channels are provided "as is" and without any express or implied guarantee of any kind; including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose.
Neither the Dr Kevin Lentin Brand nor any of its agents, representatives, affiliates or employees shall be held liable for any damages whatsoever, including and without limitation damages for loss of profits, business interruption, loss of information, injury or death arising out of the use of - or inability to use - the content or materials; even if the Business (or any of its agents, representatives, affiliates or employees) has been advised of the possibility of such loss or damages.
Contact for Complaints or Concerns: If you have any complaints or concerns about the Dr Kevin Lentin Brand or about this privacy statement, please contact us at coach@DrKevinLentin.life
Last Updated: 06 April 2020